Placing an Order
You may place an order through our e-commerce website www.pensandpromos.com.
Questions, Comments and Concerns
If you have any questions or concerns that are not answered by this Order Guide,
or would like to give us feedback, you may contact us at www.pensandpromos.com/contactus.
When you place an order you will receive an Order Acknowledgement. You will then
be emailed an artwork confirmation. Once you confirm your artwork, you will receive
an Order Confirmation email and production of your order will begin.
Order Modification or Cancellation
You may modify or cancel your order only prior to approving your art. Modification
or cancellation of an order at any time may be subject to additional charges and
You may request a PensandPromos.com imprinted sample or a blank sample of any item
other than USB flash drives for a $5.00 sample charge including standard shipping
and handling. USB samples may be obtained for a $10 sample charge. All sample charges
are refundable if you place an order for the sample item requested. Please contact
us at www.pensandpromos.com/contactus.
The artwork confirmation email you receive will have an image of
your artwork on the product you ordered.
Terms and Conditions
For complete details on the terms and conditions please review